Question by mergirlc: Emailing a formal letter to a university: Use a document or within email?
I plan to write a formal letter of complaint to my university. I am sending it via email. Is it acceptable to just put it into the actual email or should it be attached as a Word document?

Best answer:

Answer by CJ
Neither, you should you mail it. If you must send it via email, save it as an Adobe document (easy enough to do, just download a patch) and attach it to an email. Use the actual email as an introduction to the attached document.

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