Can’t access Yahoo web hosting email — Yahoo not helpful. HELP!?
by kairin
Question by Danielle B: Can’t access Yahoo web hosting email — Yahoo not helpful. HELP!?
I have two business web sites that I pay for monthly through Yahoo Web Hosting. I also have a regular Yahoo email address. As of last week, when I logged into my Yahoo account, I could click on links to my two web hosting email accounts to get to my Inbox for those accounts.
Last week, when logging into my regular account, I was told my password didn’t work (I’ve had this password for a long time with no problems). So I changed my password (I had to do it twice until it worked) and am now able to get into my regular email, but when I click on the Web Hosting email links, I am prompted for my regular Yahoo password, but my password doesn’t work and I am locked out of all mail. I have to open a new browser window to get back into my regular email.
I tried contacting Yahoo about it twice. They just keep saying they know about the problem and their engineers are working on it. It has been more than one week since I could check business mail! Any suggestions?
Best answer:
Answer by mrrags1
First, you might want to change your security question as someone may have accessed your e-mail by knowing the answer and that would be why your password changed.
As to the other problem, at least YOU were able to get that much of an answer out of Yahoo! about the mail issues.
Classic mail was “updated” recently and it has produced a good deal of issues with the system… I know this because it has happened to me. Everytime I attempt to get to the Yahoo! “help” center, I am asked to enter my password (AGAIN!!!!) and it returns me to the sign in page.
Sorry not much to offer than to let you know that you are NOT the only one that has had their e-mail screwed up in the past week or so…
Add your own answer in the comments!
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about 1 year ago
The new mail requires the latest browsers. Update your browser here…
for Firefox: http://www.mozilla.com/en-US/launch/?utm...
for Internet Explorer here:http://www.microsoft.com/windows/product...
for Netscape here: http://browser.netscape.com/
If you do not wish to upgrade you could try to login from here for faster and error-free access
http://us.m.yahoo.com/p/mail
Use the below link to return to yahoo mail classic and click yes ,when it asks for “opt out”
http://us.mg1.mail.yahoo.com/dc/optout?s
for co.in account,
http://in.mg1.mail.yahoo.com/dc/optout?s
If this was helpful please Vote best Answer. Thanks!
about 1 year ago
You need to really consider going with a different web host. I mean, yahoo is great, but pricing wise, its way out of date. Try going to a site like http://www.webhostgumbo.com where you can compare all of the top web hosting companies and their plans. Its way worth it.
good luck!